For more information, please see Return Policy. Please note, we do not accept returns on made-to-order items. 2Modern has a generous return policy accommodating product returns within 30 days on most items. Please note, this product option is non-returnable, non-cancellable, and excluded from our 30-day return policy. For more information, please see Cancellation Policy. If an item has already shipped, customer will incur shipping charges which will be deducted from refund. We do not accept cancellations for made-to-order items after 48 hours. To cancel an order, please notify us within 48 hours. Please note, this product option is made-to-order, non-cancellable, and excluded from our 30-day return policy. Please contact Customer Service at (888) 222-4410 if additional delivery options are needed. Please note: this option does not include inside delivery to room of choice, unpacking, assembly, or removal of packing debris. In some cases, a signature may be required. If the destination is a multi-unit building, the order may be delivered inside the entrance to the building, but not to specific apartment door. What's Included: Standard Delivery includes delivery to the front door.The delivery team will transport the item(s) from the truck to the first available dry, protected area outside your home (front porch, garage, or similar). Delivery: Standard shipping provides delivery to the front door of a residence or dock of a commercial building.In such an event, there is no return shipping charges. If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund. Refunds are generally issued within 5-7 business days after we have processed your return.ĭefective Product and Returns due to Our Error.Please keep proof of postage and/or return tracking number when shipping back returns. We are not liable for any return packages that may become lost or stolen in transit.Each returned item must be in its original condition and packaging to be accepted.
We reserve the right to refuse returns/exchanges of items that are not in as-new condition due to damage or misuse by the customer.Returns/exchanges are not accepted on pillows, comforter sets, or other bedding products.Trimmed in pompoms, this throw pillow will maintain its simple good looks for. Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged. Comfort and style combine in our pillow crafted of a heathered cotton weave.All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount. Only outbound shipping charges for damaged orders will be refunded.You can return most items for store credit redeemable on within 30 days of delivery. To begin the return/exchange process, please reach out to our customer service team for assistance. If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it and work with you to find the best solution as further described below. “4 for $20” unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product description page, and products that have been assembled Cover Material: 100 Cotton Fill Material: Down. Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. This oversized hand-woven pillow adds a touch of something different to your bedroom or home. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.Ĭlearance merchandise and any items marked “Final Sale” cannot be returned. You can return most items for a store credit within 30 days of delivery. If it’s not the right fit, we’ll help you get there.
This is why we are more than happy to assist you with finding the right choice. We want you to feel confident in your purchase. Please know that we understand that choosing the right décor for your home/office can be a tedious process. IMPORTANT: With limited exceptions, returns (i) are refunded to customer by store credit redeemable on and (ii) customer is responsible for return shipping charges. Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return.
Due to COVID-19 return processing times are taking longer than normal.
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